Refund Policy

Original works of art are non-returnable and non-refundable. If a purchase is made and you decide that you do not want the artwork, please contact us and we can work with you to resell the piece on consignment through the gallery. Please also note that once a payment plan has been entered into, we can not back out of or refund any payments after a period of 48 hours.

Damaged or Faulty Goods

We take the utmost care in packaging the goods. Upon arrival, you must examine goods before signing for them.

Goods must be moved carefully from packaging as we are not liable for any damage incurred to the artwork during unpackaging. We will not ship a work if the artist determines the conditions are not suitable for a safe arrival. In the case that a work of art is unable to be shipped, we will indicate as such before your purchase and arrange for in-person pick up or additional bespoke carrier methods.

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In the case of a work delivered in damaged or faulty condition (other than due to failure to follow instructions or misuse), and exchange for the same or a similar work is possible (subject to stock availability). If a product is damaged, please contact us at once and no later than 7 working days of receipt.

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We reserve the right to refuse to issue a replacement item and to recover the cost of the returns delivery from you in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions or in the case of normal wear and tear.

Exchanges